Personal data

Updated: 13 November 2026

Data controller

SEM Aérospatiale, 1 allée d’Éole, 77410 Gressy, France, processes the data collected through this website. For any questions or to exercise your rights, contact contact@sem-aero.com or write to the registered office.

Data, purposes and legal bases

We use your name, company, contact details, billing and delivery addresses, VAT number where provided, configurations, markings and attachments to assess feasibility, prepare a quotation and communicate with you. Processing is based on the pre-contractual steps you have requested; for contacts representing an organisation, it is based on our legitimate interest in responding to business enquiries. Fields marked as mandatory are needed to process the request; without them, the form cannot be submitted. Optional fields and attachments are identified. Only attach relevant data, without unnecessary sensitive information.

Protection of the forms and management area is based on our legitimate interest in securing the service: security tokens, limits on attempts and IP address hashes. No decision producing legal effects is made automatically. The configurator's estimate is not an accepted quotation.

Recipients and hosting

Requests are accessible to authorised personnel of SEM Aérospatiale. The website, requests and attachments are stored on AviaFlag’s OVHcloud hosting located in France. Notifications are sent to contact@sem-aero.com and handled by our business email service. We do not sell your data or use it for a newsletter or advertising.

Retention periods

Requests expire one year after receipt and can no longer be accessed in the management area. They and their attachments are erased during the next cleanup triggered by a website visit or service access. If an order is placed, the necessary documents are transferred to the company's customer file and retained according to their purposes and applicable obligations. Copies in email systems and backups are managed separately by the company. Pseudonymised security counters expire after 24 hours. The hosting provider's technical logs are subject to its contractual retention periods.

Cookies and storage on your device

The basket and saved configurations are stored in this browser for 30 days from their last save; they may contain your markings and files, but not the contact details entered in the contact form. Your chosen language is remembered for six months. A strictly necessary session cookie protects the forms and access to the management area; it expires when the browser is closed, with the server-side session expiring after two hours of inactivity. These technical functions are not used to track you across other websites. No advertising or audience analytics tools are included. PDFs are generated on your device. Expired local data is erased the next time the website is opened. On OVHcloud shared hosting, a technical SERVERID routing cookie may also be used for less than 24 hours. The hosting provider may process technical logs and statistics depending on the subscribed services.

You can remove models from the basket or erase local data using the button below. This does not delete an enquiry already submitted: contact us to exercise your rights regarding that enquiry.

Your rights

Depending on the circumstances, you may request access to, rectification, erasure, restriction or portability of your data, and object to processing based on legitimate interests. Write to contact@sem-aero.com, including your enquiry reference if you know it. We normally respond within one month; proportionate identity verification may be necessary if there is doubt. You may lodge a complaint with the CNIL: https://www.cnil.fr/fr/plaintes.